Shipping Policy
At Celliant, we are committed to delivering your orders quickly and efficiently. Below, you'll find important details about our shipping policy.
Shipping Locations
We currently ship to addresses within the United States, Canada, United Kingdom, Australia, and New Zealand.
Processing Time
Orders are processed within 1-2 business days before shipping.
Shipping Time
Our standard shipping time is 4-7 business days. Shipping times may vary due to location, carrier delays, or weather conditions.
Shipping Rates
Orders over $40 USD automatically qualify for free shipping. Subscribe & save orders automatically qualify for free shipping.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your package's delivery status.
Address Changes
Please ensure your shipping address is correct at checkout. If you need to update your address after placing an order, contact us immediately at support@trycelliant.com. While we will do our best to accommodate changes, we cannot guarantee modifications once an order has been processed.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@trycelliant.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.
International Shipping
We are proud to serve customers in multiple countries. For specific shipping times and rates to Canada, United Kingdom, Australia, and New Zealand, please refer to the information provided at checkout.
Contact Us
For any questions or concerns about your order or our shipping policy, please reach out to support@trycelliant.com. We're here to help and ensure your experience with Celliant is a great one!